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ISO 31030 Compliance & Business Travel Risk Management

The ISO 31030 standard provides a recognized framework for identifying, assessing, and managing business travel risks. Geodesk helps companies structure their business travel risk management, thereby protecting their employees and ensuring compliance. Geodesk’s support brings together three elements that organizations too often treat separately: your employer’s duty of care, your insurance policies, and your on-the-ground procedures. The result is a coherent, documented, and operational system capable of withstanding both audits and crises in more than 150 countries, including the most sensitive regions.

The ISO 31030 standard reinforces your duty to protect.
Geodesk helps you ensure compliance, protect your employees, and secure your business.

The ISO 31030 standard is now the international benchmark for business travel risk management. It defines best practices that enable companies to fulfill their duty of care (Duty of Care) toward their employees on business trips, both in France and internationally. Beyond simply purchasing insurance, ISO 31030 requires a company to have a formalized travel policy, conduct a risk assessment prior to each trip, monitor travelers, and have the capacity to respond to incidents. Geodesk aligns these requirements with your insurance coverage so that your system is both compliant and protective for your teams and your company.

  • A system that complies with the ISO 31030 standard and is legally enforceable: development of your travel policy, risk analysis, documented procedures, and support in bringing your organization into compliance
  • Enhanced legal protection: Ensure you fulfill your duty of care, limit your exposure to risks of employer liability, and build a record of compliance in the event of an audit or a claim arising abroad.
  • 24/7 international assistance: Your employees receive immediate support, medical assistance, and repatriation coordinated by a dedicated contact person

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Why choose GEODESK for your ISO 31030 compliance?

Demonstrable ISO 31030 compliance, but merely declared. ISO 31030 is not a certifiable standard. It is a set of guidelines, and compliance is demonstrated through concrete evidence and documented elements: a business travel policy aligned with best practices, a documented risk assessment method, and traceable procedures for alerts, assistance, and incident management. Geodesk designs these monitoring and traceability processes specifically based on your insurance policies and operational realities, ensuring that your compliance with ISO 31030 is demonstrable rather than merely self-declared. Simply purchasing travel insurance is not enough to meet your safety obligations. Geodesk positions insurance as one of the pillars of this process—not merely a single box to check—so that no part of your system relies on coverage that would prove insufficient in the event of an incident abroad.

In the event of an accident abroad, the lack of a documented procedure directly exposes the employer to liability. Under French law, the employer’s duty of care may—in the absence of preventive measures appropriate to a known or foreseeable hazard—result in an accident being classified as inexcusable negligence, with severe financial consequences. A process compliant with ISO 31030 (documented risk assessment, pre-departure briefing, emergency procedures) safeguards the burden of proof and demonstrates that the company has taken the expected measures. At GEODESK, you have a single point of contact. As a specialist in ISO 31030 compliance and travel management in sensitive environments, Nicolas supports HR, HSE, Security, Finance, and Operations departments from the initial audit through the management of any potential incident abroad. He understands your organization, your destinations, and your traveler profiles, and continuously monitors geopolitical and security developments that could impact your international assignments.

Témoignage

“Geodesk is our sole partner in ensuring quality coverage for our employees and trainers as they travel to locations around the world. We appreciate the quality of our interactions with all of our dedicated contacts, who are always attentive to our needs.”
Karine Klein, Chief Human Resources Officer, Bioforce

Frequently Asked Questions

Here you’ll find answers to the most frequently asked questions about international health insurance. For more specific inquiries, please contact us: we’ll get back to you as soon as possible.
No. ISO 31030 is not a certifiable standard. It is a guidance standard, not a certifiable requirements standard like ISO 9001. It is a best-practices guide that helps companies implement a business travel risk management system. A company demonstrates compliance by providing tangible evidence: a business travel risk management policy, a method for assessing risks by destination, incident response procedures, and a record of the measures taken. Geodesk helps you organize this documentation to meet the expectations of your customers, partners, and insurers.
No, and that is one of the most costly misunderstandings. Professional travel insurance compensates for the financial consequences of an incident, but it does not replace the preventive measures expected of the employer. Risk management begins before departure: assessing risks based on the destination, informing and preparing the employee, establishing alert and crisis management procedures, and providing assistance and follow-up during the assignment. Geodesk combines your insurance program with a comprehensive Duty of Care approach, in accordance with the recommendations of ISO 31030.
Yes, and they are often the most at risk. A round-trip trip lasting a few days that an employee books directly frequently falls outside the scope of any risk assessment or monitoring. ISO 31030 covers all business travelers, from one-time trips to long-term assignments abroad. Geodesk integrates all travel into a single process to ensure consistent protection for all travelers.
When an employee is the victim of an incident abroad, the company must be able to demonstrate that it has implemented appropriate preventive measures. Beyond the company, executives may also be held personally liable (D&O). Geodesk addresses both of these aspects through a unified approach.
It all starts with a free and confidential audit of your international travel management system. Within 48 hours, our experts identify, among other things, areas of risk that are inadequately covered, discrepancies between your insurance policies and your practices, prevention procedures that need to be strengthened, and priority actions to improve your system. Geodesk then designs a customized system in which each line of coverage is integrated into a risk management and document compliance process.
The ability to know the whereabouts of employees on assignment is one of the requirements of ISO 31000, so that the organization can respond quickly in the event of an incident. This requirement is not limited to a single tool; it requires a clear chain of command and a comprehensive organizational structure—specifying who is notified, through which channel, and following which procedure.
ISO 31030 provides a methodological framework. Geodesk transforms it into an operational solution. Geodesk helps companies anticipate risks through ongoing international monitoring, protect your employees in every country, supplement the coverage provided by traditional insurance policies, implement a documented system that meets international best practices, and tailor each contract to the specific needs of your company. Every organization is different. That’s why every Geodesk solution is custom-designed based on your destinations, your employees, and your level of risk exposure.

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*Offered depending on the type of company and the country of assignment

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